This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

 CORONAVIRUS UPDATE

 

From 30/03/2020  Charlton Road Surgery will be closed temporarily  until further notice.

THE SURGERY DOORS WILL REMAIN CLOSED

Dear All,

In view of Covid- 19 (Coronavirus ) we are taking urgent measures to protect patients and staff. Limiting face to face encounters. As such, from 16/03/2020:

-Total telephone triage

- No Walk-ins(GP doors will be closed )

-Face to face appointments by invite only

If FEVER AND /OR NEW CONTINOUS COUGH( EVEN IF MILD)

SELF-ISOLATE FOR 7 DAYS

(no need to contact 111 or GP surgery)

call 111 - if symptoms worsening or not improved after 7 days

call 999 in emergency

 

******************************************

 Greenwich Health Hub ... New GP services for Greenwich residents and Greenwich GP registered patients. Further information available at appointments section...

 

New service from 01/04/2020

 

Now you can use e-consultation to see one of our clinician or any administrative help. All requests will be triaged by our Clinician. 

Please note if you have a child under 6 months you can not use this service. Please call the Surgery who can directly book you an urgent appointment if necessary. 

If you require an appointment you will be contacted to arrange this

Benefits to Patients:

  • 24/7 Service
  • No more queuing/waiting
  • Quicker clinical response
  • Patients who require on the day appointment will get one           

How does it work

Details are on the home page of the website 

Select:

  • Help for my condition
  • General advice
  • Administrative help

Complete a simple set of approved questions (takes approx. 5-10 mins) and then simply submit your request to the Surgery

We will then contact you later the same day (for requests we receive before 3pm) or by the end of the next working day (for requests we receive after 3pm)

IF YOU HAVE ANY DISABILITY OR BARRIERS WHICH PREVENTS YOU FROM USING E-CONSULTATIONS THEN PLEASE CONTACT RECEPTION

contact your doctors online and get a response by the end of the next working day

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website