WELCOME TO BLACKHEATH PMS PRACTICE
“To provide a caring, friendly service to our patient population and to advise, support and treat them equally, without discrimination”
THE SURGERY DOORS WILL REMAIN CLOSED
In view of Covid- 19 (Coronavirus ) we are taking urgent measures to protect patients and staff. Limiting face to face encounters. As such, from 16/03/2020:
-Total telephone triage
- No Walk-ins(GP doors will be closed )
-Face to face appointments by invite only
If FEVER AND /OR NEW CONTINOUS COUGH( EVEN IF MILD)
SELF-ISOLATE FOR 7 DAYS
(no need to contact 111 or GP surgery)
call 111 - if symptoms worsening or not improved after 7 days
call 999 in emergency
-please contact your local pharmacist or sent e-mail .
Prescription will be sent electronically to your pharmacy.
Whatever your thoughts, be sure to let us know . This allows us to ensure that you are getting the best possible service. Comment boxes are available in both practices or you can go online to our webpage and leave a comment there.
Both Woodland Surgery and Charlton Road Surgery have disabled access for easy entrance to the premises. Both also have additional ground floor toilets for our disabled patients. Click here for details on how to find us.
Closure of Two Afternoon Sessions at Charlton Road Surgery
Please note from 01/04/2019 Charlton Road Surgery will be closed from 1pm on Tuesdays and Wednesdays in addition to the usual Thursday afternoon closure.
However service will be provided from Woodland Surgery as we have extended hour surgery till 7.30pm on Tuesdays and Wednesdays.
Patient Participation 2018
Thank you to everyone who attended our Patient Participation Group (PPG) meetings this year. We really value your help and support and of course your feedback.
Please click on the links below to see our agreed Patient Participation Report and Action Plan.
Blackheath PMS PPG Report 2018
Blackheath PMS PPG Action Plan 2018
PATIENT PARTICIPATION GROUP MEETINGS
At our practice we regularly undertake meetings with the willing participation of registered patients who represent the local community across different ages and ethnicity.
These meetings helps us keep in touch with the needs of our patients and action things where appropriate.
We welcome interested patients in particular from an ethnic background to help enhance the meetings.
Please feel free to offer up any suggestions for future meetings or improvements that you think are necessary at the practice.
Suggestion boxes are in the reception area or please speak to the practice manager.
(Site updated 15/05/2020)